Junior IT Help Desk Technician
Apply Now Posted 2 hours agoAbout the Role
The Junior IT Help Desk Technician will deliver frontline technical assistance, resolve user issues, manage support tickets, and maintain system documentation for the organization’s IT infrastructure.
Responsibilities
- Provide first‑line technical support to users
- Troubleshoot hardware and software issues
- Create and manage service tickets
- Maintain documentation and knowledge base entries
- Escalate complex problems to senior staff
Skills Required
IT help desk supporttechnical troubleshootingcustomer serviceWindows/Linux basicsticketing systemscommunication skills
Fields of Study
- Information Technology
- Computer Science
How to Apply
Submit your application letter, CV and photocopies of supporting documents in person at the company head office located in front of St Paulo’s Hospital or Burayu Keta Ethio-Brick factory office of HR administration. Find contact details below.