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Customer Support Specialist (Customer Support Management)

Boeing · ET · Full-time
Apply Now Posted 23 hours ago

About the Role

The role involves managing customer relationships, providing support across the supply chain, coordinating deliveries, and presenting solutions within Boeing Global Services’ Africa and Middle East region.

Responsibilities

  • Build and maintain customer relationships
  • Interact with customers via meetings, calls and emails
  • Manage customer account health and support
  • Collaborate to identify needs and recommend solutions
  • Prepare and deliver presentations to customers and internal teams
  • Advise on order status and improvements
  • Use Boeing systems in a fast‑paced environment
  • Respond to inquiries and resolve delivery issues
  • Track and coordinate customer materials and deliveries
  • Analyze supplier/customer data for spare parts and services
  • Share key performance metrics with partners

Skills Required

customer relationship managementcommunicationproblem solvingcross-functional collaborationpresentation skillsSAP knowledgeengineering/technical experienceaccount management

Fields of Study

  • Aerospace Engineering
  • Supply Chain Management
  • Business Administration

How to Apply

Submit your application through the provided link by June 24, 2026. Find contact details below.