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Customer Relationship Manager

AMG Holdings · ET · Full-time
Apply Now Posted 1 hour ago

About the Role

The role leads the design and execution of customer relationship strategies for AMG Holdings’ diverse portfolio, ensuring high client satisfaction through proactive service management and cross‑department collaboration.

Responsibilities

  • Develop and implement customer relationship strategies to enhance client satisfaction
  • Serve as primary point of contact for clients, addressing inquiries and resolving issues promptly
  • Monitor customer feedback and recommend service improvements
  • Coordinate with internal departments to ensure timely delivery of services and solutions
  • Prepare reports on customer engagement, satisfaction levels, and relationship outcomes
  • Support business development initiatives by fostering trust and loyalty among clients

Skills Required

Strong communication and interpersonal skillsExcellent problem‑solving and conflict resolution abilitiesClient portfolio managementCustomer feedback analysisCross‑functional coordination

Fields of Study

  • Business Administration
  • Marketing Management

How to Apply

Submit your application through the provided online form, including a CV and cover letter. Find contact details below.