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Customer Relationship Manager

AMG Holdings · ET · Full-time
Apply Now Posted 6 hours ago

About the Role

Lead the design and execution of customer relationship initiatives to boost client satisfaction and retention for AMG Holdings’ industrial operations.

Responsibilities

  • Develop and implement customer relationship strategies to enhance client satisfaction
  • Serve as primary point of contact for clients, addressing inquiries and resolving issues promptly
  • Monitor customer feedback and recommend service improvements
  • Coordinate with internal departments for timely delivery of services
  • Prepare reports on engagement, satisfaction levels, and outcomes
  • Support business development by fostering trust and loyalty

Skills Required

Strong communicationInterpersonal skillsProblem solvingConflict resolutionClient relationship managementService excellencePortfolio managementBusiness developmentIndustry knowledge

Fields of Study

  • Business Administration
  • Marketing Management
  • Related fields

How to Apply

Apply through the company’s careers portal using the provided link; submit your resume and cover letter there. Find contact details below.