Customer Service Officer I
Apply Now Posted 9 hours agoAbout the Role
The role involves delivering frontline banking services at the Mekelle branch, including account maintenance, transaction processing, and customer support, while ensuring accurate handling of cash and non‑cash operations.
Responsibilities
- Provide front‑office customer service support at the branch
- Maintain accounts, process payments and collections
- Respond to customer inquiries
- Handle cash and non‑cash transactions
- Address all customer requests
Skills Required
Financial product knowledgeBank accounting proceduresClient inquiry handlingIssue resolutionMicrosoft Excel proficiencyMicrosoft Office proficiencyCore banking system usageCash and non‑cash transaction processing
Fields of Study
- Banking and Insurance
- Accounting
- Management
- Economics
- Business Administration
How to Apply
Apply through the provided online form; shortlisted candidates will be contacted. For further information, call the listed phone number.