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Customer Service Officer I

Ahadu Bank S.C · ET · Full-time
Apply Now Posted 19 hours ago

About the Role

The Customer Service Officer I supports daily front‑office operations at the Addis Ababa branch, handling account services, payments, collections, and customer inquiries while ensuring accurate transaction processing.

Responsibilities

  • Provide front office customer service support at the branch
  • Handle account maintenance, payment, and collection transactions
  • Respond to customer enquiries
  • Process cash and non-cash transactions

Skills Required

Microsoft ExcelMicrosoft OfficeCore banking systemAccount maintenanceCash and non-cash transactions

Fields of Study

  • Banking and Insurance
  • Accounting
  • Management
  • Economics
  • Business Administration

How to Apply

Submit your application through the provided online form; only shortlisted candidates will be contacted. Find contact details below.