Customer Service Officer
Apply Now Posted 9 hours agoAbout the Role
The Customer Service Officer delivers front‑office support, managing account activities, processing transactions, handling payments and collections, and ensuring compliance with banking policies while promoting the bank’s financial products.
Responsibilities
- Provide front‑office customer service at the branch
- Handle account opening, maintenance, and updates
- Process cash and non‑cash transactions accurately
- Manage payment and collection transactions
- Respond to inquiries and resolve issues promptly
- Verify documents for compliance
- Maintain accurate transaction records
- Promote bank products and services
- Ensure confidentiality of customer information
- Support branch operations as directed
Skills Required
customer serviceaccount maintenancecash and non-cash transaction processingpayment and collection handlingdocument verificationMicrosoft Office proficiencycore banking system knowledgecommunication skillsattention to detail
Fields of Study
- Banking
- Insurance
- Accounting
- Management
- Economics
- Business Administration
How to Apply
Apply via the provided job link; find contact details below.