Human Resources Manager

About the Role

Lead all HR functions for a multi-segment travel agency, overseeing recruitment, policy development, performance management, compliance with Ethiopian labor law, and staff development to support business growth and service quality.

Responsibilities

• Plan and manage recruitment, onboarding, and manpower planning across sales, operations, documentation, and airline-facing roles
• Develop HR policies, SOPs, and performance systems aligned with travel agency and airline operational needs
• Support staffing requirements for labor travel operations, corporate accounts, non-IATA coordination, and walk-in service teams
• Oversee performance management, appraisals, training, and staff development programs
• Ensure compliance with Ethiopian labor law and internal governance standards
• Coordinate with department heads to support service quality, customer experience, and operational efficiency

Skills Required

Fields of Study

• Human Resources
• Management

How to Apply

Apply via the application website by filling out the form and submitting your portfolio. Shortlisted candidates will be contacted for interviews.